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How to Choose a Contractor

Whether you want to have a new HVAC system installed or your air conditioner needs to be repaired, you know that it's important to work with a qualified professional. Contractors and technicians who have depth of experience in this field will offer you the best service possible and can provide you with reliable, trustworthy guidance. Protect your HVAC investment by allowing only licensed professionals to work in your home or business.

What Do You Get When You Work with An HVAC Contractor?

Working with an experienced contractor is about more than just getting great advice about the heating and cooling system that will meet your needs. When you work with an HVAC contractor, you'll get all of the following:

  • Assistance sizing and choosing the right AC system for your home or business.
  • Professional installation services for all HVAC equipment.
  • Help troubleshooting common AC and heating problems.
  • Timely repair, tune up and calibration of all your HVAC equipment.
  • Peace of mind that all work is completed in accordance with the manufacturer's warranty.

Choosing The Right Contractor for Your Needs

Many home and business owners know that working with a contractor is important but aren't sure how to pick the right contractor for their needs. When you're searching for a contractor, you'll need to keep a number of factors in mind. You want to find someone in your local area who can assist with repairs and follow-up maintenance as needed. You also want to pick someone who has a reputation for providing honest, professional service. One of the easiest ways to identify a qualified professional is to look at a contractor's certifications.

Factory-Authorized Contractors

Factory-authorized contractors and dealers have received special training at manufacturer warehouses. They have learned best practices in installation, repair and maintenance from the manufacturer. Working with a factory-authorized contractor is a great way to ensure that you're working with someone who truly knows your HVAC system in and out. These contractors can also provide you with up-to-date information about manufacturer rebate and warranty programs.

NATE-Certified Contractors

The North American Technician Excellence (NATE) certification is awarded only to HVAC technicians who have extensive knowledge in this field and have undergone rigorous training. You should work with contractors who have received this certification and who employ NATE-certified technicians. These professionals are qualified to work on any type of heating or cooling system.

Choosing A Contractor for System Installation or Replacement

It's important that you choose a contractor based on your needs. If you want to have a new HVAC system installed or want to have your old system replaced, you should work with a contractor who specializes in installation and HVAC upgrades. Look for a Carrier or Bryant factory-authorized contractor. When you ask us to pair you with a contractor, let us know exactly what you need done so that we can match you with a professional who knows exactly how to meet your needs. It's important to keep in mind that you may need to choose a different contractor to install ductwork than you would choose to install a ductless system.

Of course, you can also use our site to find out more about Carrier and Bryant financing to make your new HVAC purchase easy to work into your budget.

Choosing A Contractor for Repairs

Picking a contractor to repair your HVAC system can be a daunting task. After all, you're relying on this professional to repair your system quickly so that you aren't left in an uncomfortably hot or cold home. When choosing a contractor to take care of AC repair, ask about all of the following:

  • Does the contractor provide around-the-clock emergency repair service?
  • Will the contractor charge overtime if you need labor completed outside of regular working hours?
  • Will the contractor provide a free, written estimate before performing any work?
  • Are the technicians who work under the contractor NATE certified?

Find A Contractor in Your Area

At Robert Madden Industries, we understand that finding a contractor can be a difficult task. We help take the work out of finding a qualified professional by matching you with a contractor in your area who provides the type of service that you need. Simply fill out our online form and let us know what type of installation or repair you need completed. We'll put you in touch with a trustworthy contractor who can take care of HVAC installation, maintenance or repair.